Promoting Change
The operations world changes rapidly, more rapidly than other sectors. Operations people cannot afford to cling to a specific operating environment, hardware platform, or technical solution because the industry has already started moving toward the next innovation.
Once operations understands how the organization competes to stay viable in its marketplace, operations can leverage technology to support those needs. Operations may be the first business unit to grasp the importance of a technology innovation that would improve the mission work of the business.
Identifying that change is only the first step. Next operations must be able to demonstrate the benefit of the innovation to the organization’s leaders in a meaningful way to promote change.